Leading Difficult People Can Actually Be Beneficial

BY ALANA M. HILL, PMP
Did you know that leading difficult people can actually be beneficial to you? We have all found times when we’ve had to lead difficult people. In retail or business operations, they can deliver poor customer service to your patrons. In project teams, they can slow down the progress of creativity. In any setting, they can drive you up the wall! You probably don’t have to think hard to identify someone you lead who is causing you trouble….  Please read bmd January

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